Terms & Conditions
Standard terms and conditions list applies at all times.Deliveries / Collections
- Free deliveries applies to orders over R10000.00 in Pretoria and Johannesburg only*
- For deliveries outside of Gauteng please contact our sales department for a quote based on your order.
- Collections available from our warehouse Monday to Friday 8:30 to 17:00.
Ownership of Goods
Full ownership and liability for the goods passes to the purchaser at the time of payment.
Payment
- Strictly Cash, Electronic Bank Transfer with Orders, private orders will be accepted upon a guarantee of payment.
- All cash deposits fees over R5000.00 will be charged to the client.
- All prices are quoted Nett, Exclusive of VAT & Delivery.
- All goods will only be released once full payment is received.
Orders
- All orders must be accompanied by an official irrevocable company order.
- Private orders will be accepted upon a guarantee of payment.
- Quotations are valid only for seven (30) days, unless otherwise stated.
- Prices may be increased without notice due to the Rand/Dollar fluctuations.
Returns Policy
- All goods returned are subject to a 10% handling fee.
- No returns after 7 working days.
- Strictly NO RETURNS on custom made orders.
Branding
- Strictly NO RETURNS on branded items
- Artwork approved will be taken as final and no changes will be done once branding has started.
- Small wording on embroidery may not be visible and no returns will be accepted.
- Screen printing reject tolerance 2-3%.
Lead Times
- Standard lead times of 10-14 working days on all manufactured orders.
- Our lead times differ depending on orders, please contact us should who have an urgent order and we will try our best to accommodate.
- Lead times will be calculated from the date of payment.